Shipping Policy

Shipping Policy for Baghero.com

Last Updated: April 23, 2025

At Bag Hero, a division of Loewenberg Inc., we’re committed to delivering your Bag Hero and Salsa Sidekick products efficiently. We ship all orders within the U.S. from our location in Apollo Beach, Florida, using Shippo to provide real-time reduced rates or promotional free shipping. For questions, contact us at support@baghero.com.

Shipping Methods and Rates

We partner with Shippo to provide real-time reduced shipping rates at checkout. Shippo calculates these rates based on your order’s weight, dimensions, and destination, ensuring you get the best price from top carriers. During select promotions, we may offer free shipping—check your cart at checkout for available offers.

Delivery Timelines

All orders ship from our facility at 6411 Marbella Blvd, Apollo Beach, FL 33572, within 24-48 hours of order placement. Estimated delivery within the U.S. is:

  • Domestic (U.S.): 2-5 business days after shipping.

Delivery times are estimates and may vary due to carrier delays or other factors beyond our control. We’ll provide tracking details so you can monitor your order. Note: We currently ship only within the U.S.

Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can track your package directly through the carrier’s website or by contacting us at support@baghero.com for assistance.

Shipping Issues

If your order is lost, damaged, or significantly delayed, please contact us within 30 days of shipment at support@baghero.com. We’ll work with Shippo to resolve the issue, which may include filing a claim with the carrier or sending a replacement at our discretion.

Returns

We offer a 30-day money-back guarantee on all orders (less shipping and processing fees). For details on how to return your order, including obtaining a Return Authorization Number, see our Terms and Conditions.

Contact Us

For shipping questions or concerns, reach out to:

Loewenberg Inc. (Bag Hero)
6411 Marbella Blvd
Apollo Beach, FL 33572
Email: support@baghero.com